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Troubleshooting Matrox Hardware

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Troubleshooting Matrox Devices Determining the Driver Version for Matrox Devices

Troubleshooting Matrox Devices

If you are having trouble using the Image Acquisition Toolbox software with a supported Matrox frame grabber, follow these troubleshooting steps:

1. Verify that your image acquisition hardware is functioning properly.

   For Matrox devices, run the application that came with your hardware, Matrox Intellicam, and verify that you can receive live video.

2. If your hardware is functioning properly, verify that you are using a hardware device driver that is compatible with the toolbox. The Image Acquisition Toolbox software is only compatible with specific driver versions provided with the Matrox Imaging Library (MIL) or MIL-Lite software and is not guaranteed to work with any other versions.

   • Find out the driver version you are using on your system. To learn how to get this information, see Determining the Driver Version for Matrox Devices.

   • Verify that the version is compatible with the Image Acquisition Toolbox software. For the correct driver information, check the list of supported drivers on the Image Acquisition Toolbox product page at the MathWorks Web site (www.mathworks.com/products/imaq).

   If you discover that you are using an unsupported driver version, visit the Matrox Web site (www.matrox.com) to download the correct drivers.

Note   There is no difference between MIL and MIL-Lite software inside of MATLAB. They both work with Matrox Imaging devices.

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Determining the Driver Version for Matrox Devices

To determine the Matrox Imaging Library version you are using, run the Matrox MIL Configuration utility. You can access this software through the Windows Start button.

Select Start > Programs > Matrox Imaging Products > MIL Configuration.

The software version is listed on the Information tab.

Matrox MIL Configuration Utility

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