Senior Application Engineer–Production Server/App Deployment

Job Summary

If any of the following statements describe you, you will love this job:

• Everyone in my group/department at work/school comes to me when they have MATLAB questions.
• I occasionally chose to code in MATLAB over eating lunch.
• The thought of vectorization makes me smile.
• I have a pet named MATLAB, Simulink, Vector, or equivalent.

The Technical Computing Application Engineer will work closely with MATLAB users to address technical issues regarding the adoption and integration of MATLAB into customer's computing environments.

You will spend your days:

• Playing with, thinking about, and talking about MATLAB with coworkers who share this passion.
• Traveling around the country (and sometimes the world) to meet with engineers, scientists, and technical leaders.
• Presenting technical content to groups (large and small) by phone, web, and face-to-face.
• This position also requires that the Application Engineer is able to work with other "power users" to answer their questions and assist them in the most efficient and proper use of MathWorks products once deployed.

This position is based in Natick, MA and 25-50% travel is required

Responsibilities

1. Providing technical pre-sales support and guidance to The MathWorks North American Sales Organization. Working as a team, the Application Engineer assists the salesperson in understanding and synthesizing customer requirements, then explaining the features and capabilities of our products relative to the customer's specific needs.

2. Preparing and delivering product presentations to customers and prospects. These are delivered during customer meetings and marketing seminars. These “product–centric” sessions include, but are not limited to, live demonstrations of MATLAB and related products.

3. Developing demonstration programs, application examples, and simulations. These are generally used to clearly demonstrate how the capabilities of The MathWorks software address the concerns of our customers. These demonstrations may be used for sales visits, marketing seminars, or telephone/web customer support.

4. Analyzing users’ problems to recommend and demonstrate the best computational approach. Occasionally, customers who are preparing to acquire software require guidance on how to use products to be evaluated. This requires assisting customers with the use of MATLAB programs directed at solving specific problems. An Application Engineer with a broad understanding across engineering disciplines is viewed as having exceptional value as The MathWorks customers span a broad range of industries, disciplines, and Applications.

Required Qualifications

• A bachelor's degree and 3 years of professional work experience, or a master's degree, or a PhD degree is required.

Preferred Qualifications

• This person should possess an advanced technical degree (Engineering or Computer Science) or significant software development experience in a technical field, significant experience in performing technical computing tasks with MATLAB Compiler and/or Builder Products, and very strong knowledge of (and enthusiasm for!) MATLAB. Experience with a broad set of MathWorks applications is a plus. Experience with Java, C#, .Net, and/or web integration technologies is very important.
• The candidate should have a demonstrated ability to perform computational analysis, modeling, and/or simulation tasks and be able to discuss how our products are used to solve engineering and business problems. A qualified candidate will be able to effectively communicate his/her passion for MathWorks software to our customers, both in one-on-one situations as well as in front of large groups. Candidates should be interested in working directly with customers to help them understand how to apply our products to their problems.