If you are having trouble using the Image Acquisition Toolbox™ software with a supported Macintosh video acquisition device, follow these recommended troubleshooting steps:
You can verify that your hardware is functioning properly by running the WebCam application that came with OSX, for example, Photo Booth or iMovie.
If you can start the utility, run the utility, and close the utility without encountering any errors, then the toolbox should be able to operate with your image acquisition device. If you encounter errors, resolve them before attempting to use the toolbox with the device.
Make sure the camera complies with QuickTime.
Note: The Macintosh Video Adaptor is a generic interface and should only be used if you do not have a more specific adaptor to use with your device. If your device is a DCAM or FireWire device, use the DCAM adaptor. Only use the Macintosh Video Adaptor if there is no more specific option for your device.