Contact Technical Support

This example shows how to contact MathWorks® Technical Support to report a bug or request help. This procedure requires internet access.

  1. Click Help > Request Support.

  2. When requested, log in using your MathWorks Account email address and password. If you do not have a MathWorks Account, create one.

  3. Provide information to help technical support reproduce your issue, such as a description of the steps you followed or a code excerpt. Optionally, you can attach up to five files to your request, where each file is no larger than 3 MB. To submit files larger than 3 MB, upload them to the MathWorks FTP site.

  4. Specify the product that is related to the issue.

  5. Submit the request.

External Web Sites

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