Contact Technical Support

This example shows how to contact MathWorks® Technical Support to report a bug or request help. This procedure requires internet access.

  1. On the Home tab, in the Resources section, click Request Support.

  2. When requested, log in using your MathWorks Account email address and password. If you do not have a MathWorks Account, create one.

  3. Provide information to help technical support reproduce your issue, such as a description of the steps you followed or a code excerpt. Optionally, you can attach up to five files to your request, where each file is no larger than 3 MB. To submit files larger than 3 MB, upload them to the MathWorks FTP site.

  4. Specify the product that is related to the issue.

  5. Submit the request.

External Websites

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