Why do I receive error 5,011 when clicking next after selecting my license number in the MATLAB installer?
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MathWorks Support Team
on 19 Mar 2014
Answered: MathWorks Support Team
on 11 Apr 2014
Why do I receive error 5,011 when attempting to select my license number in the MATLAB installer?
Accepted Answer
MathWorks Support Team
on 19 Mar 2014
Error message 5,011 indicates that the requested architectures are not available for this release. This typically means that the folder the installer is running out of has installation files for a release other than the one being requested for installation.
As a workaround you can create a new folder in a different location, such as the desktop, then transfer the installer to that new folder and run the installer out of that location. The installer will download the installation files for the appropriate release.
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