2014b freezes when I try to open the 'help document'(Max OS Yosemite)

Hello everyone, has any of you encountered the same problem? The matlab totally freezes when I try to open the help document. I can use the 'help' command in command window but when I try to see more details by clicking the 'reference page', matlab freezes. I use Mac OS Yosemite, macbook pro with Retina.

[Bingzhi Zhao]

It also freezes when I click the triangle icon to expand the directory tree in the folder browser. It happens when I click it right away without doing anything else.

[Simone]

Same problem here. I tried to use the patch for mavericks that you can find at this link http://www.mathworks.com/support/bugreports/870843 but even if matlab doesn't crash anymore, the help doesn't work and some red lines of error appear in the command window

[Karl]

I have the same problem as Bingzhi. Using the "current folder" box GUI MATLAB freezes when I try to expand a directory tree.

Did the bug fix 870843 work? The documentation says is was fixed in 2014b when you click the bug report above.

[Michael Melnychuk]

I don't have any 'help' functionality at all

Answer 1

[Meng]

meet with the same problem. " Description

On some Macintosh systems, when the "Enable Access for Assistive Devices" setting is on, attempting to use the Help browser or Web browser may cause MATLAB to become unresponsive or terminate abruptly. "

so i uncheck all the checkbox in that list, restart matlab, and the problem is solved.

try it.

[yang]

This doesn't work for me. My system has no app allowed in "Enable Access for Assistive Devices".

[Andrew Rasmussen]

I have this problem as well. I am running Yosemite and I do not have the checkbox for "Enable Access for Assistive Devices" under Preferences>Accessibility.

[Abel]

I have same issue in Yosemite ... ugh

[Image Analyst]

Just call the Mathworks. They'll help you.