matlab 2012a can not detect the xilinx platform usb cable

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Sir, I am using matlab 2012a and xilinx 14.2. Whwn using xilinx alone it easily connects to the Platform usb cable to download the bit files to the fpga board. But when trying to connect the board from sysgen(actually i was using SBDbuilder to detect the jtag IR lengths)-it says that the cable is not connected or board is not powered up.
I am really confused. Please help. ---------B.Roy

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