Image acquisition: gentl: unable to open device

I use a XIMEA camera using gentl. Inside a gui, the following code is erratic (sometimes works, others don't):

handles.vid=videoinput('gentl',1,'BGRA8Packed');

This has nothing to do with the 'BGRA8Packed' format as the same is happening with other supported formats. Same erratic behaviour with the image acquisition app. I run Matlab 2014b, a single USB3 camera connected with the latest support software from XIMEA.

Thanks

[Mehul Chhallani]

You can try opening the image aq toolbox and then select your camera after you have refereshed the cameras and ofcourse after you have installed the Gentl hardware package.

When you go to 'imaqtool' in matlab you will see your camera and then you can see the command in the window which should be something like,

vid=videoinput('gentl',1,'mono8');

Go for mono8 or mono10 or mono12.