How do I unsubscribe MathWorks promo e-mail list?
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Is there a simple way of unsubscribing the MathWorks promotional mails without either calling them by phone, contacting them by e-mail or creating a filter?
EDIT:
Per Isakson provided the answer.. To unsubscribe MathWorks promotional e-mails go to the following link:
5 Comments
dpb
on 12 Mar 2015
Edited: dpb
on 12 Mar 2015
RFC 2369
3.2. List-Unsubscribe
The List-Unsubscribe field describes the command (preferably using
mail) to directly unsubscribe the user (removing them from the list).
Strictly speaking, the format should be something like
mailto:list@host.com?subject=unsubscribe
but I've found most simply parse the Subject and ReplyTo: generally works so tend to overlook...
There are other defined protocols with message in Body, etc., as well.
Given that the 'bot generated the standard reply as to a support request, I'm guessing it doesn't in this case however, and as it is all web-based stuff there's a good chance it may not follow RFC 2369 at all; it's just what I automagically/reflexively do as it does work in a fair fraction of cases.
I just noticed Per's response; I'd forgotten about how the preferences pages were setup and hadn't gone to look...looks like that's probably the way in that they expect you to update your profile as desired...
Accepted Answer
per isakson
on 12 Mar 2015
Edited: per isakson
on 12 Mar 2015
I don't get it. Isn't this good enough? At the bottom of the page I find
 
clicking Manage takes me to
 
 
Okay, I haven't tested if it has any effect to unsubscribe.
6 Comments
dpb
on 13 Mar 2015
"For future reference, unsubscribing can be done here:..."
How did you find that link? I couldn't get find anything that looked anything like that from the www.mathworks.com site...curious interface at best. :(
More Answers (1)
Image Analyst
on 12 Mar 2015
We don't even know what promotional emails you're getting. Why don't you just call them on the phone for fastest service. We volunteers here don't have access to the Mathworks computers to do anything for you. Even if we did, we don't even know your email address. Only they can help you and since you say you're not getting results via email, then call them on the phone .
2 Comments
Image Analyst
on 12 Mar 2015
I know it should work and should be automatic but if your experiences prove otherwise then sometimes the old fashioned way works best. Computers are programmed by people and sometimes make mistakes. Have you ever unsubscribed from something only to be back on it months later? Or have your password change for no reason when you know for a fact that you didn't change it? It happens to us, or at least me, all the time. If their automated processes don't work I don't hesitate to pester them either by targeted emails or by calling someone. Maybe if enough people call them, and use up their time and resources, they'll fix the automated methods. By the way, I don't even know what emails you're getting. Some people get some when their question in the Answers forum is answered, or if someone changed a File Exchange they were watching, or if someone rated or posted a comment on their File Exchange submission, or if there is training the Mathworks wants to alert you to, or if there is a new release to download, or if someone wanted to send you a message from your profile, or..... Maybe they have different mailing rules for all of those situations, or maybe some are the same - I don't know.
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