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I'm trying to reinstall a 2007 version on a new computer. When I enter the serial number off the box I get: "Error -2001: The serial number you entered is not a valid serial number. Please re-enter your serial number". Any ideas how to solve this?

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Grant Saunders
Grant Saunders on 11 Jun 2015
Closed: MATLAB Answer Bot on 20 Aug 2021
I'm trying to reinstall a 2007 version on a new computer. I haven't had the software installed for a while and when I enter the serial number off the box I get: "Error -2001: The serial number you entered is not a valid serial number. Please re-enter your serial number".
This is a legitimate serial number from the box of the product that I purchased. Any ideas how to solve this?

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