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" requested the Runtime to terminate it in an unusual way"

Asked by Jonathan Epperl on 14 Oct 2012

Freshly installed MATLAB on Windows 7, 64Bit.

  • If I select the MATLAB shortcut in the Start Menu, I get a windows error saying the following:
%%%%%%%%%%%%%%%%%%%%%%%%%%
Microsoft Visual C++ Runtime Library
%
Runtime Error!
%
Program: C:\MATLAB7\bin\win32\MATLAB.exe
%
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
  • If I go to the directory C:\Program Files\MATLAB\R2012b\bin and start using the matlab.exe located there, Matlab starts but the command window displays a lot of errors:
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
Cannot find function, getDefaultUserFolder, in library services.
Warning: MATLAB did not appear to successfully set the search path. To recover for this session of MATLAB, type "restoredefaultpath;matlabrc". To find out how to avoid this warning the next time you start MATLAB, type "docsearch problem path" after recovering for this session.
Warning: Duplicate directory name: C:\Program Files\MATLAB\R2012b\toolbox\local
%
and so on an so forth.

SafeMode, -nojvm, -shield none all yield the exact same behaviour, and it occurred at least with Matlab 64bit 2012b and 2011b.

0 Comments

Jonathan Epperl

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1 Answer

Answer by Jonathan Epperl on 14 Oct 2012
Accepted answer

...and I'll just answer my own question, in case somebody else has the same problem and Google leads here: The culprit is another program, Lucid Logix's VirtuMVP Version 2.1.115.23214. It's an application that enables some teamwork between iGPU and dedicated GPU and ships with some Asus Motherboards, maybe with others, too. (off-topic: it does improve performance quite drastically, at least in Crysis...) Anyway, I installed Version 2.1.111.20856 and the problem is gone. Go figure, but I'm glad everything is working fine now.

6 Comments

Jonathan Epperl on 17 Oct 2012

Yeah, I had that "This program has expired" message popping up, too! LucidLogix didn't reply to my support request at all, which is pretty lame, but I have 2.1.111.20856 running without problem since a week or so. I'll report back if there are problems again.

Rasmus Jensen on 3 Feb 2013

Thank you so much, I was wrecking my head with, why Matlab wasn't working.

It seems I can run 2.1.112 but none of the other versions of 2012 work.

Philip Borghesani on 15 Apr 2013

I just debugged the same problem it appears that virtuMVP injects its own services.dll into the MATLAB process and prevents MATLAB from loading its own copy of services.dll thereby breaking MATLAB. Disabling virtuMVP did not solve the problem the only solution I found was to uninstall it.

Jonathan Epperl

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