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Received a licensing error after switching from Network to Standalone License

Asked by Alison on 4 Jan 2013

User has Win7 Matlab 2011a running on network

Switched to standalone license, logged off the network and received the following error

License checkout failed. License Manager Error -5 Cannot find a license for Symbolic_Toolbox. Make sure an INCREMENT line for Symbolic_Toolbox exists in the license file, and that the formatting of the license file is correct.

1 Comment

Walter Roberson on 4 Jan 2013

Does the standalone license file that was created for the user indeed have an INCREMENT line for Symbolic_Toolbox ?

Alison

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