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There are no are no products available to install from this location

Asked by John on 14 Jan 2011
Latest activity Edited by Scott on 29 May 2014

When I try to install MATLAB from downloads, I get the following error message:

There are no products available to install from this location. You may need to download the appropriate products from our web-site (www.mathworks.com)

I'm installing from downloads. What is going on here?

1 Comment

Scott on 29 May 2014

Great question John, we do get questions about this error from time to time. For the most up-to-date procedure on solving this problem, please see the official MathWorks support article on the topic:

http://www.mathworks.com/matlabcentral/answers/98390

John

Products

4 Answers

Answer by Ian Jessen on 14 Jan 2011
Accepted answer

The MATLAB Installer is a modular application capable of installing all MathWorks products. The Installer must have access to all necessary product archives in order for a product to appear as an installation option. If the archives are missing or corrupted for all products, the Installer will fail with the error message “There are no products to install from this location.”

This error is most common when installing from downloaded installation files, but can also occur when installing from a repackaged installation disc provided by a university or other institution. In either case, the solution is to ensure that the file structure of the installer is appropriate and contains all necessary product archives.

All product archives must be located in the same folder as the Installer application, either “setup.exe” for Windows, “InstallForMacOSX.app” for Mac, or “install” for Linux. Product archives may also be located in a sub-folder, commonly titled “archives”.

In many cases each product is packaged into multiple archive files, including “common” and architecture-specific zip files (ex: MATLAB711_common.zip and MATLAB711_win32.zip). All archive files, including the common and architecture-specific files, must be present in order for a product to be recognized by the Installer.

Most product archives are provided as .zip files. These files are encrypted and cannot be successfully extracted by any application other than the MathWorks installer. Do not extract these .zip files. If the zip files have been extracted, you must replace their extracted contents with the original .zip file.

In all cases when you are not running the installer from a MathWorks provided installation DVD (including downloads and university or institution provided discs) you must save all files to your local hard drive. Do not run the installer directly from the website, it must be saved first. Similarly, copy the entire contents of the university or institution provided disc to a folder on your hard drive before executing the installer.

3 Comments

Mark Dow on 30 Sep 2013

This is a fine answer. Why isn't it in the documentation for installation? Or referenced on the download page?

David Silvester on 7 Oct 2013

I completely agree with Mark. This information should be provided by the Mathworks not by the user community; so unprofessional. I struggled for several hours trying to solve this problem and only looked at this post as a last resort. Thank you Ian.

Ed on 1 Apr 2014

In my experience, on Mac OS X 10.9 (Mavericks), using MATLAB R2012b:

  • The *_maci64.zip files go into the archives/maci64 subdirectory.
  • The *_common.zip files go into the main directory.

In the attached screenshot, note where the two Control_System_Toolbox94 files reside.

Ignore the License_Manager119 files -- they came with the installer .zip file, and the common file location is a red herring. When I placed the Control_System_Toolbox94_common.zip file into that common directory, I was able to get farther into the installation, past the "no products available" window, but then got another error telling me to put the common file in the main directory.

---

Ian Jessen
Answer by George on 26 Oct 2013

Hi everybody,

I've followed Ian's instructions to no avail (see attached snapshot of the Installer folder. Still get the dreaded "There are no products available to install from this location. You may need to download the appropriate products from our web-site (www.mathworks.com)."

Any suggestions on how to solve this rather frustrating problem will be much appreciated.

Regards

George

1 Comment

Marc on 26 Oct 2013

It looks like your missing the "common" zip files for all three products.

George
Answer by Matt Stevens on 3 Nov 2013
Edited by Walter Roberson on 26 Jan 2014

Also have the same error message. Also took all files found in the common archive and put them in the archives folder specifically for Mac installation such that /Users/matt/Downloads/MLA1307/archives contains 2 shitloads of .zip files:

One is a folder containing many zip files within a folder called maci64. and the other one is the the following set of "common" archives I pulled out of the other zipped downloaded "common" matlab download. 2 thumbs up for the half wit who thought up this lazy scheme for selling customers software.

Additionally, taking "common" archives and sticking them in with the other archives doesn't work. Perhaps testing placing these files in various neighboring locations and reattempting to click through the installer prompts will work, but what the hell is wrong with Matlab? Who failed to fire the guys who created this piece of wonder? ANyway, where do the common files need to be manually placed so that the script that should be placing them there in the first place can finish installing?

Aerospace_Blockset312_common.zip
Aerospace_Toolbox212_common.zip
Bioinformatics_Toolbox431_common.zip
Computer_Vision_System_Toolbox53_common.zip
Control_System_Toolbox96_common.zip
Curve_Fitting_Toolbox34_common.zip
DSP_System_Toolbox85_common.zip
Data_Acquisition_Toolbox34_common.zip
Econometrics_Toolbox24_common.zip
Financial_Toolbox52_common.zip
Fuzzy_Logic_Toolbox2218_common.zip
Global_Optimization_Toolbox324_common.zip
Image_Processing_Toolbox83_common.zip
Instrument_Control_Toolbox34_common.zip
License_Manager1111_common.zip
MATLAB82_common.zip
Mapping_Toolbox40_common.zip
Neural_Network_Toolbox81_common.zip
Optimization_Toolbox64_common.zip
Parallel_Computing_Toolbox63_common.zip
Partial_Differential_Equation_Toolbox13_common.zip
Signal_Processing_Toolbox620_common.zip
SimBiology431_common.zip
SimElectronics24_common.zip
SimEvents431_common.zip
SimMechanics43_common.zip
Simscape310_common.zip
Simulink82_common.zip
Stateflow82_common.zip
Statistics_Toolbox83_common.zip
Symbolic_Math_Toolbox511_common.zip
System_Identification_Toolbox83_common.zip
Uninstaller131_common.zip

0 Comments

Matt Stevens
Answer by Matt Stevens on 3 Nov 2013
Edited by Walter Roberson on 26 Jan 2014

Additional note:

If the above answer is true then you should be able to do an ls in terminal on the folder containing the InstallForMacOSX.app and among the list of contents should be a folder called 'archives' containing some list of encrypted zip files.

Unfortunately, simply having the necessary files in the stated location is not sufficient for getting the installation to work. it appears you can have the files in the same folder as the installer application and it will continue to fail:

Below is a listing of the directory contents for a non-functional installation which generates the same error message as one would expect for a directory which is missing the encrypted zip files.

Aerospace_Blockset312_common.zip
Aerospace_Blockset312_maci64.zip
Aerospace_Toolbox212_common.zip
Aerospace_Toolbox212_maci64.zip
Bioinformatics_Toolbox431_common.zip
Bioinformatics_Toolbox431_maci64.zip
Computer_Vision_System_Toolbox53_common.zip
Computer_Vision_System_Toolbox53_maci64.zip
Control_System_Toolbox96_common.zip
Control_System_Toolbox96_maci64.zip
Curve_Fitting_Toolbox34_common.zip
Curve_Fitting_Toolbox34_maci64.zip
DSP_System_Toolbox85_common.zip
DSP_System_Toolbox85_maci64.zip
Data_Acquisition_Toolbox34_common.zip
Econometrics_Toolbox24_common.zip
Econometrics_Toolbox24_maci64.zip
Financial_Toolbox52_common.zip
Financial_Toolbox52_maci64.zip
Fuzzy_Logic_Toolbox2218_common.zip
Fuzzy_Logic_Toolbox2218_maci64.zip
Global_Optimization_Toolbox324_common.zip
Global_Optimization_Toolbox324_maci64.zip
Image_Processing_Toolbox83_common.zip
Image_Processing_Toolbox83_maci64.zip
InstallForMacOSX.app
Instrument_Control_Toolbox34_common.zip
Instrument_Control_Toolbox34_maci64.zip
License_Manager1111_common.zip
License_Manager1111_maci64.zip
MATLAB82_common.zip
MATLAB82_maci64.zip
MLA1307 2
Mapping_Toolbox40_common.zip
Mapping_Toolbox40_maci64.zip
Neural_Network_Toolbox81_common.zip
Neural_Network_Toolbox81_maci64.zip
Optimization_Toolbox64_common.zip
Optimization_Toolbox64_maci64.zip
Parallel_Computing_Toolbox63_common.zip
Parallel_Computing_Toolbox63_maci64.zip
Partial_Differential_Equation_Toolbox13_common.zip
Partial_Differential_Equation_Toolbox13_maci64.zip
Read_TU.txt
Signal_Processing_Toolbox620_common.zip
Signal_Processing_Toolbox620_maci64.zip
SimBiology431_common.zip
SimBiology431_maci64.zip
SimElectronics24_common.zip
SimElectronics24_maci64.zip
SimEvents431_common.zip
SimEvents431_maci64.zip
SimMechanics43_common.zip
SimMechanics43_maci64.zip
Simscape310_common.zip
Simscape310_maci64.zip
Simulink82_common.zip
Simulink82_maci64.zip
Stateflow82_common.zip
Stateflow82_maci64.zip
Statistics_Toolbox83_common.zip
Statistics_Toolbox83_maci64.zip
Symbolic_Math_Toolbox511_common.zip
Symbolic_Math_Toolbox511_maci64.zip
System_Identification_Toolbox83_common.zip
System_Identification_Toolbox83_maci64.zip
Uninstaller131_common.zip
archives
bin
help
install
install_guide.pdf
install_guide_ja_JP.pdf
java
license.txt
patents.txt
readme.txt
setup.exe
sys
trademarks.txt
utils

0 Comments

Matt Stevens

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