Thread Subject: videos in os x snow leopard (matlab 2009a)

just upgraded to snow leopard. started matlab 2009a. first strange thing that happened was that instead of immediately starting, a smart start matlab window appeared that had never appeared before. but, after clicking start matlab, it seemed to start normally. I tried to load a video (as i am analyzing some video in matlab for my job), and what comes up for any file (.mov, .avi, .mpg, .wmv etc) is all messed up streaky white and gray, no image to be seen.

has anyone else had this problem? will the fix need to come from apple or matlab? please help!! my job depends on it and I don't want to have to figure out how to uninstall the os ...

Sorry. this problem is in matlab 2008a.


"adam " <adum.phillips+mlab@gmail.com> wrote in message <h7ja7a$6r4$1@fred.mathworks.com>...
> just upgraded to snow leopard. started matlab 2009a. first strange thing that happened was that instead of immediately starting, a smart start matlab window appeared that had never appeared before. but, after clicking start matlab, it seemed to start normally. I tried to load a video (as i am analyzing some video in matlab for my job), and what comes up for any file (.mov, .avi, .mpg, .wmv etc) is all messed up streaky white and gray, no image to be seen.
>
> has anyone else had this problem? will the fix need to come from apple or matlab? please help!! my job depends on it and I don't want to have to figure out how to uninstall the os ...

Adam,

This is a known issue with mmreader on Snow Leopard (OS X 10.6). We are
looking into a fix for the issue now. You can follow updates at:

http://www.mathworks.com/support/bugreports/576529

Clicking on the "Watch" checkmark allows you to subscribe to any changes
to this issue.

Thanks,
-Nick


adam wrote:
> Sorry. this problem is in matlab 2008a.
>
>
> "adam " <adum.phillips+mlab@gmail.com> wrote in message <h7ja7a$6r4$1@fred.mathworks.com>...
>> just upgraded to snow leopard. started matlab 2009a. first strange thing that happened was that instead of immediately starting, a smart start matlab window appeared that had never appeared before. but, after clicking start matlab, it seemed to start normally. I tried to load a video (as i am analyzing some video in matlab for my job), and what comes up for any file (.mov, .avi, .mpg, .wmv etc) is all messed up streaky white and gray, no image to be seen.
>>
>> has anyone else had this problem? will the fix need to come from apple or matlab? please help!! my job depends on it and I don't want to have to figure out how to uninstall the os ...

Adam,

We have published a patch for this issue for R2009a and R2009b. You can
download this at:

http://www.mathworks.com/support/bugreports/536560

Thanks,
-Nick


adam wrote:
> just upgraded to snow leopard. started matlab 2009a. first strange thing that happened was that instead of immediately starting, a smart start matlab window appeared that had never appeared before. but, after clicking start matlab, it seemed to start normally. I tried to load a video (as i am analyzing some video in matlab for my job), and what comes up for any file (.mov, .avi, .mpg, .wmv etc) is all messed up streaky white and gray, no image to be seen.
>
> has anyone else had this problem? will the fix need to come from apple or matlab? please help!! my job depends on it and I don't want to have to figure out how to uninstall the os ...

Oops,

I sent out the wrong link. You can get the update at:

http://www.mathworks.com/support/bugreports/576529

Thanks,
-Nick

Nicholas Haddad wrote:
> Adam,
>
> We have published a patch for this issue for R2009a and R2009b. You can
> download this at:
>
> http://www.mathworks.com/support/bugreports/536560
>
> Thanks,
> -Nick
>
>
> adam wrote:
>> just upgraded to snow leopard. started matlab 2009a. first strange
>> thing that happened was that instead of immediately starting, a smart
>> start matlab window appeared that had never appeared before. but,
>> after clicking start matlab, it seemed to start normally. I tried to
>> load a video (as i am analyzing some video in matlab for my job), and
>> what comes up for any file (.mov, .avi, .mpg, .wmv etc) is all messed
>> up streaky white and gray, no image to be seen.
>>
>> has anyone else had this problem? will the fix need to come from apple
>> or matlab? please help!! my job depends on it and I don't want to have
>> to figure out how to uninstall the os ...

Great! Thanks so much for the prompt fix to this problem.

-Ben

Nicholas Haddad <nhaddad@mathworks.com> wrote in message <h8e22k$b7t$2@fred.mathworks.com>...
> Oops,
>
> I sent out the wrong link. You can get the update at:
>
> http://www.mathworks.com/support/bugreports/576529
>
> Thanks,
> -Nick
>
> Nicholas Haddad wrote:
> > Adam,
> >
> > We have published a patch for this issue for R2009a and R2009b. You can
> > download this at:
> >
> > http://www.mathworks.com/support/bugreports/536560
> >
> > Thanks,
> > -Nick
> >
> >
> > adam wrote:
> >> just upgraded to snow leopard. started matlab 2009a. first strange
> >> thing that happened was that instead of immediately starting, a smart
> >> start matlab window appeared that had never appeared before. but,
> >> after clicking start matlab, it seemed to start normally. I tried to
> >> load a video (as i am analyzing some video in matlab for my job), and
> >> what comes up for any file (.mov, .avi, .mpg, .wmv etc) is all messed
> >> up streaky white and gray, no image to be seen.
> >>
> >> has anyone else had this problem? will the fix need to come from apple
> >> or matlab? please help!! my job depends on it and I don't want to have
> >> to figure out how to uninstall the os ...