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Thread Subject:
License Manager Error -9 due to username

Subject: License Manager Error -9 due to username

From: dhaskantha

Date: 19 Mar, 2012 03:15:11

Message: 1 of 3

Hi!

I installed MATLAB and got stuck in the activation part. I activated using the internet. When i launched MATLAB, I received an error message saying 'License Manager Error-9.
The username in the license file does not match 'your user login' (user-based licenses). Did this happen because i keyed in the wrong windows username? Is the windows username supposed to my name, my log-in id for MATLAB or the owner of the computer's name? How do I do it? I am unable to go back to the activation part now. The only thing i keep getting is License Manager Error-9 each time I launch MATLAB. I hope that someone can help me to resolve this issue.
Thanks in advance.

Subject: License Manager Error -9 due to username

From: Bruno Luong

Date: 19 Mar, 2012 07:04:10

Message: 2 of 3

"dhaskantha" wrote in message <jk68bv$r4i$1@newscl01ah.mathworks.com>...
> Hi!
>
> I am unable to go back to the activation part now.

You can uninstall and install again.

>The only thing i keep getting is License Manager Error-9 each time I launch MATLAB. I hope that someone can help me to resolve this issue.

Depending on your license, when you install, MATLAB might ask if you want "any user on the computer can run MATLAB", you need to answer yes.

In any case why not contacting user support from The MathWorks?

Bruno

Subject: License Manager Error -9 due to username

From: Steven_Lord

Date: 19 Mar, 2012 13:40:35

Message: 3 of 3



"dhaskantha " <dharen10@gmail.com> wrote in message
news:jk68bv$r4i$1@newscl01ah.mathworks.com...
> Hi!
>
> I installed MATLAB and got stuck in the activation part. I activated using
> the internet. When i launched MATLAB, I received an error message saying
> 'License Manager Error-9.

Please contact the administrator for your license for help with this license
manager error; if they can't correct the problem, please have them contact
Technical Support for further help.

--
Steve Lord
slord@mathworks.com
To contact Technical Support use the Contact Us link on
http://www.mathworks.com

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