Frequently Asked Questions

Q. Who can buy and use the MATLAB Home license?
A. The MATLAB Home license is for your personal use only. It is not available for government, academic, research, commercial, or other organizational use.

Q. What is the difference between MATLAB Home and the professional version of MATLAB?
A. MATLAB Home provides you with the same power and functionality as the professional version of MATLAB. The difference is that MATLAB Home is only available for personal use, and cannot be used for government, academic, research, commercial or other organizational purposes.

Q. What platforms does MATLAB Home support?
A. MATLAB Home is available for Microsoft Windows, Mac OS X, and Linux. See system requirements for more details.

Q. How do I download MATLAB Home products from mathworks.com?
A. When you purchase MATLAB Home products through the MathWorks Store, you receive a confirmation email that contains the download link. You can also find the link in your MathWorks Account. Contact Customer Service with questions.

Q. I am having trouble downloading my MATLAB Home products. Can I request an alternative delivery method?
A. Contact Customer Service for more information.

Q. What is the policy for returning products?

Terms for Returns
Requests for returns must be made within 30 days of purchase from MathWorks. To receive proper credit, all returns to MathWorks must be accompanied by a Return Material Authorization (RMA) number.

Requests for an RMA
If you purchased products from MathWorks, contact Customer Service. The representative will ask you to provide the following information: MathWorks order number and/or license number, product, and reason for return. You will receive an authorization number and instructions for the return. Packages returned to MathWorks without an RMA number will not be processed, and no credit will be issued.