MathWorks Software Maintenance Services
Subscribe to updates, support, and online license management
To renew your MathWorks Software Maintenance Service (SMS) subscription:
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If you have any questions, contact your local representative.
MathWorks Software Maintenance Service (SMS) provides a cost-effective way to receive product updates and bug fixes, get technical support, add new products to your license, and manage licenses online. The first year of service is included with new product licenses. You can continue uninterrupted service in subsequent years by renewing your MathWorks SMS subscription annually.
Access to New Features
Increase your effectiveness and efficiency by using new product features delivered in general releases twice each year.
Direct Technical Support
Resolve technical issues and get technical solutions through telephone, e-mail, and Web assistance provided by specialized support engineers.
Online License Management
View license details, manage user permissions, activate software, get passcodes for previous releases, and obtain order status.
Ability to Add New Products
Extend your computing environment by adding products to your license at any time. A MathWorks SMS subscription gives you access to the latest release to ensure compatibility with new versions of MathWorks products.
Bug Fixes
Receive bug fixes via twice-yearly general releases and periodic Web updates, as well as interim solutions from Technical Support.
Maintain Your Investment
Because MathWorks ensures compatibility among products in the same release, a subscription to SMS ensures that you have access to the latest release and can add products to your license. If your subscription lapses, you incur back SMS charges plus a reinstatement fee to receive the latest product versions. Staying subscribed is the most cost-effective way to get the latest advances and all the support you want.
When I had a question, MathWorks Technical Support always had the knowledge and expertise to help me.