Contact Support

Request Support Online
Create a New Service Request Before Contacting Technical Support Online service request FAQ Technical support eligibility requirements
Student Version Users: Technical support is available only for activation, installation, and bug-related problems. For other support questions, visit the Student Version support page or contact your instructor.

Request Support by Phone

Customer Support:
Monday-Friday
Hours: 08:30 - 17:30 ET
Tel: 508-647-7000, option 1

Technical Support:
Monday-Friday
Hours: 08:30 - 20:00 ET
Tel: 508-647-7000, option 2

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