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About Bug Reports
Frequently Asked Questions
- What are Bug Reports?
- Quick Facts
- How do I determine what product release and version I am using?
- What do the bug statuses mean?
- What do the "Exists In Version" and "Exists In Release" fields mean?
- How can I be kept apprised of new bugs or bug updates?
- Why aren't all bugs shown? Why isn't the bug I reported showing up?
- Does this interface include enhancement requests?
- How are the bugs sorted in the table view?
- How can I search for individual bugs?
- What are Bug Reports?
Bugs reported in this system are those which may be of interest to customers based on general use of our products. Bugs are updated by the development team as more information and releases become available. This includes provisions for any known workarounds or file replacements. Bug Report information is available for bugs either existing in or fixed in Release 14 SP2 or later. Information is not available for all bugs, known or unknown, including bugs in prior releases.
View Bug Reports now.
- Quick Facts
- Cost: Free
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- Which Releases: R14SP2 and later
Bug Report information is available for bugs that either exist in or were fixed in Release 14 SP2 and subsequent releases. There are other known and unknown bugs not listed here. See the prior releases page for suggestions on how to find them.
- What's Included?
The detail page of an individual Bug Report contains the following:
- Description
- "Exists In" Version(s) and Release(s)
- Patch/Workaround Information (if available)
- “Fixed In” Version and Release (if fixed in a shipping release)
- Cost: Free
- How do I determine what product release and version I am using?
To determine which version and release of a product you are using, type the following at the MATLAB® command line:
verYou will see the following information, specific for your installation:
MATLAB Version 7.0.4.365 (R14) Service Pack 2 MATLAB License Number: 000000 Operating System: Microsoft Windows XP Version 5.1 (Build 2600: Service Pack 2) Java VM Version: Java 1.5.0 with Sun Microsystems Inc. Java HotSpot(TM) Client VM --------------------------------------------------------------------- MATLAB Version 7.0.4 (R14SP2) Simulink Version 6.2 (R14SP2) Aerospace Blockset Version 1.6.2 (R14SP2) Communications Blockset Version 3.1 (R14SP2) Curve Fitting Toolbox Version 1.1.3 (R14SP2) Data Acquisition Toolbox Version 2.6 (R14SP2)
The first line shows the version and release for MATLAB. The example above refers to version 7.0.4 and Release 14 Service Pack 2, or R14SP2. Similiarly:
VER Command Output Version Release 7.0.4.491 (R14) Service Pack 2 7.0.4 R14SP2 7.0.1.24704 (R14) Service Pack 1 7.0.1 R14SP1 7.0.0.19920 (R14) 7.0 R14 The lines of output shown below the line indicate the installed products, their corresponding versions, and releases. This section of output may be rather lengthy, depending on the number of products you have installed. You may need to scroll up to locate your product name.
- What do the bug statuses mean?
Open
The MathWorks is currently investigating this bug or working on a fix.
Fixed
The bug has been fixed in the shipped release and version specified.
- What do the "Exists In Version" and "Exists In Release" fields mean?
The "Exists In Version" and "Exists In Release" fields display all releases and versions that are affected by the bug.
- How can I be kept apprised of new bugs or bug updates?
- For individual bugs: When viewing an individual detail page for any Bug Report, check the "Include on my watch list" checkbox in the upper right corner of the page. "My Bug Watch List" is your watch list for individual bugs of interest to you. You can also choose to get e-mail notifications when updates are available.
- For sets of bugs: You can also opt to receive proactive email or RSS notifications for new or updated bugs, for a customized release and product set (which you define). From the View Bugs by Product tab, select Get bug updates & customize view. Select the release value and product(s) to which you would like the Bug Reports interface to default, and a frequency at which you'd like to receive email notifications. Save your settings, and you will be notified as new or updated bugs (which match your saved criteria) are published.
- Why aren't all bugs shown? Why isn't the bug I reported showing up?
Bugs reported in this system are those which may be of interest to customers based on general use of our products. Bugs are updated by the development team as more information and releases become available. This includes provisions for any known workarounds or file replacements. Bug Report information is available for bugs either existing in or fixed in Release 14 SP2 or later. Information is not available for all bugs, known or unknown, including bugs in prior releases. If you feel your bug should appear in this table, please contact technical support and ask that your bug be nominated as a Bug Report.
- Does this interface include enhancement requests?
This interface communicates only bugs that The MathWorks is aware of and that are likely to be of interest to customers. Feel free to search our knowledgebase for information on enhancements.
- How are the bugs sorted in the table view?
Bugs are sorted first by status (with fixed bugs appearing first, followed by open bugs), and are then sorted by modified date (with the most recently modified appearing first).
- How can I search for individual bugs?
You can search by any of the fields on the detail page for an individual bug. This means you can use any combination of search terms, including product and release as well as keywords, to perform a search. You can also search on the exact Bug Report ID.
We offer two methods for monitoring the bug reports section of our Web site.
