Technical Solutions

Solution:

The FTP address of the MathWorks, Inc. is

ftp.mathworks.com

The username that you should use is anonymous.
The password is your full email address.

On Windows Machines, you may access this site by entering the FTP address in the address bar of windows explorer.

On UNIX and VMS machines, you can easily use the 'ftp' utility to connect to our FTP site. You can do this by typing the following on the UNIX or VMS command line

ftp ftp.mathworks.com

and hitting <CR>, carriage return, or ENTER. Once you are inside the site, you can navigate from directory to directory using the 'cd' command.

Alternatively, you may also access the FTP site from within MATLAB:

tmw = ftp('ftp.mathworks.com', 'anonymous', '<full email address e.g. myname@mycompany.com>’)

For further help on the FTP function, execute the command 'doc ftp' at the MATLAB command prompt.

To upload files, you will need to cd to the ftp.mathworks.com/incoming directory. After uploading the files, you will need to notify someone in Technical Support that your files have been uploaded.

Besides the 'ftp' utility, you can also use 'netscape'. If you need to access a hidden directory per instruction from the Technical Support staff, you will need to type the full FTP address and the directory at the Open URL dialog box.

If you are on PC, the two FTP utilities that you can use are WS_FTP and Netscape. Instructions for using Netscape are discussed above. Using the WS_FTP utility, you need to create a profile. Use the following parameters for the profile:

Profile Name: The MathWorks, Inc. FTP
Host Name: ftp.mathworks.com
Host Type: Automatic detect
User ID: anonymous
Password: <your full email address (will appear as asterisks)>

Once you are in the site, you can navigate by clicking the directory names in the top right window under the Remote System group. If you need to access a hidden directory, you will need to click the button named ChgDir. You will be presented with a dialog box where you can type the specific directory as instructed by the Technical Support staff.

On a Intel Mac use the following instructions:
- Use Cyberduck or Fugu or an appropriate FTP client:
1. Go to ftp://ftp.mathworks.com/pub/tech-support
2. Log in anonymously:
--> User Name = "anonymous"
--> FTP Site Password = your e-mail address (e.g., me@somewhere.com)

- Go to ftp://ftp.mathworks.com/incoming/support/1-A5BBW0

- Drag the files you wish to upload into the remote directory