Why are there missing or no products available to install when installing MATLAB on Windows?

Solution:

If you receive an error indicating no products are available or notice that some of your products are missing from your installation, check to see if one of the following is the cause:

1) There is no corresponding product archive(s) in your installation folder (when installing from downloads)
2) The products are not registered to the license (when installing online through your MathWorks account)
3) The products are not included in the installation code provided (when using offline installation or installed with R2007b or below)

If you have downloaded the installation files, make sure there is a corresponding .zip file for each product (ex: MATLAB78.zip for MATLAB). If you are missing the .zip files for any product or if the .zip files have been extracted, the installer will not list those products to install. This issue could also be the result of a corrupt or incomplete download of that .zip file. In any case, you will need to obtain a copy of the .zip file for the product you wish to install in order to install it.

NOTE: Starting as of MATLAB R2010b, there are two files for each product. You will need the .common file as well as the 32/64-bit file (win32/win64).

If you are installing online (R2008a and higher) through your MathWorks account, and you are installing through the DVD or if you have the correct downloads, there could be an issue with the products that are associated with the license. In this case, contact Customer Service to have the license verified.

If you are installing MATLAB offline with the File Installation Key, and the products are missing, make sure you have the correct key. For instructions on obtaining a new File Installation Key, see the Related Solution: "Where can I find the Activation Key or File Installation Key for my license?"

If you are installing MATLAB R2007b or below, make sure you have the most up to date installation key for that release of MATLAB. If you require a new key, contact Customer Service.

In rare occasions, this issue can occur if there is not enough free space on the primary hard drive. If the drive is full, try emptying some space and relaunch the installer.

If you have the correct files and installation codes and the installer still does not list the product(s), contact Installation support.

You can contact Customer Service and Installation Support via the MathWorks website here:

http://www.mathworks.com/support/contact_us/index.html