Why are there no or missing products to install when running the installer for MATLAB on a UNIX or Linux machine?

Solution:

You may be missing products if one or more of the following is true:

1) There is no corresponding product file(s) in the installer directory (when installing from downloads)
2) The products are not registered to the license (when installing online through your MathWorks account)
3) The products are not included in the license file provided (when using offline installation or installed with R2007b or below) or in the File Installation Key (when using offline installation with R2008a or above)

If you have downloaded the installation files, make sure you have all of the files required for installation of that product. On UNIX and Linux, the downloads are setup as one of the following:

- A single file for the toolbox, named "tbx.<name>" (where <name> is a shortname for the toolbox)
- Two files for each product, one that ends with ".common" and another one that ends with .$ARCH" where $ARCH is the architecture specific file for the installation).

For example, installing MATLAB on 32 bit Linux requires matlab.common and matlab.glnx86. If you have only one of the two files required, the installer will not be able to install the product. In that case you will need to download the other required file.

If you are installing online (R2008a and higher) through your MathWorks account, and you are installing through the DVD or if you have the correct downloads, there could be an issue with the products that are associated with the license. In this case, contact Customer Service using the link below to have the license verified.

If you are installing MATLAB offline with the File Installation Key, and the products are missing, make sure you have the correct key. For instructions on obtaining a new File Installation Key, see the related solution: "Where can I find the Activation Key or File Installation Key for my license?"

If you are installing MATLAB R2007b or below, make sure you have the most up to date license file for that release of MATLAB. If you require a new license file, contact Customer Service.

If you have the correct files and installation codes and the installer still does not list the product(s), contact Installation support.

You can contact Customer Service and Installation Support via the MathWorks website here:

http://www.mathworks.com/support/contact_us/index.html