Principal Business Process Improvement Analyst

Job Summary

As a member of the Business Process Improvement organization, you will lead initiatives focused on improving the efficiency and effectiveness of business processes throughout Sales and Service, Marketing, Finance, Human Resources, IT, etc.  You will be responsible for working with business area management to identify opportunities for improvement, measuring and analyzing current business processes, and redesigning processes to meet the needs of a growing, complex, multinational business in the high tech industry.

You will be a catalyst for change and will lead projects that create tangible business results.  In this role, you will lead cross-functional teams of independent colleagues, so the ability to lead by influence is an essential skill.


  • Partner with management to identify, prioritize, and plan process improvement initiatives consistent with customer and business needs. 
  • Lead and manage cross-functional teams through end-to-end process improvement initiatives.
  • Facilitate working sessions (kaizen events) that make the current state visible, identify opportunities to eliminate waste, streamline workflows, and reorganize the work more effectively. Lead teams through design and implementation of the desired future/target states. 
  • Understand, analyze, and document cross-functional business processes.
  • Coach, mentor, and train teams in the application of process improvement principles, methodologies, and tools (such as Lean and Six Sigma).
  • Apply analytical / quantitative approaches to problem solving.
  • Solicit voice of the customer feedback and benchmark external best practices to identify opportunities for improvement.
  • Apply best practices for introducing, driving, and sustaining major process and organizational changes.
  • Design and implement key performance indicators to monitor the performance of improved processes and measure results.

Minimum Qualifications

  • A bachelor's degree and 12 years of professional work experience is required.
  • Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
  • Visa sponsorship will not be provided for this position.

Additional Qualifications

  • Experience applying process improvement tools and methodologies to drive business results (strong preference for Lean and Six Sigma experience).
  • Proven ability to work with stakeholders at all levels of the organization to establish a vision for change and develop buy-in.  Proven ability to drive and effect change by influence.
  • Knowledge of a variety of business processes (such as lead-to-cash, procure-to-pay, hire-to-retire, record-to-report). 
  • Superior problem solving, project management, facilitation, change management, communication, and interpersonal skills.
  • Outstanding analytical abilities to drive fact based decision making.
  • A strong sense of urgency, with a bias towards action.
  • A global mindset, with a strong ability to think holistically (see the big picture).

Why MathWorks?

It’s the chance to collaborate with bright, passionate people. It’s contributing to software products that make a difference in the world. And it’s being part of a company with an incredible commitment to doing the right thing – for each individual, our customers, and the local community.

MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs 4500 people in 16 countries, with headquarters in Natick, Massachusetts, U.S.A. MathWorks is privately held and has been profitable every year since its founding in 1984.

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