Leave of Absence Specialist

Job Summary

As the Leave of Absence Specialist, you will administer leave requests and accommodations, particularly those arising under the Family and Medical Leave Act (FMLA), the Massachusetts Paid Family & Medical Leave Act (MA PFML), the Americans with Disabilities Act (ADA), other state and local leave laws, short-term or long-term disability plans, and workers’ compensation.

Responsibilities

This position is based at our headquarters in Natick, MA and requires in-person 3 days a week per our hybrid schedule.

Responsibilities

You will be responsible for the administering leaves of absence, accommodations, and workers’ compensation. This includes:

• Communicating with staff regarding their need for leave, and/or modified work schedules and ensuring that they are aware of their responsibilities and documentation requirements and reviewing any impact to pay and benefits.
• Reviewing medical documentation, following up with healthcare providers as appropriate.
• Making approval recommendations and determinations for leaves, leave extensions, and accommodations.
• Coordinating and approving return from leave, including any necessary accommodations.
• Administration of leaves and leave returns within Workday and ensuring accurate flow to payroll.
• Guiding and engaging in the interactive process for determining reasonable accommodations.
• Maintaining complete, timely, and accurate records of leave and accommodation requests in accordance with company policy and state and federal laws.
• Guiding staff in the claim filing process for state leave programs, long-term disability, workers’ compensation, and life insurance claims.
• Creating and analyzing reports to identify trends and recommend improvements.

You will also participate in and lead special projects that support our global collaborative and process improvement-oriented culture.

Minimum Qualifications

• A bachelor's degree and 3 years of professional work experience (or a master's degree, or equivalent experience) is required.
• Leaves of absence

Additional Qualifications

• Knowledge of the leave requirements and legal protections afforded by the FMLA, MA PFML, ADA, and other applicable state and federal laws.
• Experience managing leaves of absence
• Excellent judgment, troubleshooting, problem solving, analysis, and discretion
• Ability to handle complex and difficult conversations and adapt to situational circumstances.
• Demonstrated ability to prioritize multiple projects simultaneously.
• Demonstrated excellence in customer service.
• Strong written and verbal communication skills
• Highly organized with strong attention to detail.
• Ability to handle highly confidential information and maintain privacy.
• Human Resource Information Systems (HRIS) and reporting tools, Workday is a plus.
• Proficiency with various MS Office applications including Excel, Word, and Outlook.