Main Content

STATS.com Data Retrieval Errors

To return STATS.com data, the STATS.com web service uses a URL for making a web request. This table describes how to address common errors returned from the web service when you encounter issues with the web request.

STATS.com Web Service ErrorProbable CausesResolution

The server returned the message: "Internal Server Error" for URL, url (with HTTP response code 500).

The server connection is not established.

Reconnect to STATS.com using statsllc.

The server returned the message: "Forbidden" for URL, url (with HTTP response code 403).

You are retrieving data for query parameters that are not included in your license. Or, you have exceeded the number of allowable requests that are included in your license.

  • Verify your credentials: the API key and secret pass code. Then, reconnect to STATS.com using statsllc.

  • Check your STATS.com license for the query parameters that are included and the number of allowable requests in a specific time frame.

The server returned the message: "Uknown" for URL, url (with HTTP response code 596).

  • The URL suffix input argument in fetchUrl is invalid.

  • The statsllc object has invalid or missing property values.

  • The query parameters input argument in fetch is invalid.

  • Verify the URL suffix input argument in fetchUrl.

  • Verify the object properties in the statsllc object. If there are invalid properties, create a STATS.com connection using statsllc. If there are missing property values, set the object property values. For details about setting object properties, see statsllc.

  • Verify the query parameters. Check which query parameters are included in your STATS.com license.

Related Topics

External Websites