- Close your browser and try again
- Wait 3-4 seconds on the account creation or password reset pages before entering your details
- Try a different browser
- Try to launch in Incognito Mode
- The use of automated scripts or bots can cause this error message. Disable any automated scripts or bots
- If you are still unsuccessful, try creating your account or resetting your password on a phone, tablet, or another machine.
Why do I get the 'We have detected suspicious behavior' prompt?
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MathWorks Support Team
on 18 Aug 2021
Edited: MathWorks Support Team
on 19 Sep 2024 at 21:39
Why do I get the 'We have detected suspicious behavior' prompt?
Accepted Answer
MathWorks Support Team
on 19 Sep 2024 at 0:00
Edited: MathWorks Support Team
on 19 Sep 2024 at 21:39
This error message can appear if our security measures cannot verify valid workflows when creating a MathWorks Account or resetting your password.
Please try the troubleshooting tips below:
Contact MathWorks Support for any further questions.
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