Why is my Vector CAN device not detected in Vehicle Network Toolbox for Windows 10 and 11?

I am trying to use the Vector CAN VN1630A device with the Vehicle Network Toolbox, but neither the "canChannelList" command nor the CAN Explorer App is able to detect my device.

How can I resolve this issue?

Answer 1

[MathWorks Support Team]

Vector CAN/CAN FD devices would not be detected in MATLAB if you are using the default installation of "Vector driver setup for Windows 10 and 11" versions 23.20 or 24.10.

 

To resolve this issue, you can follow the below steps:

1. Download and install the "XL Driver Library Setup" using the following link:https://www.vector.com/int/en/download/xl-driver-library-203014/
2. Download and install Vector driver setup for Windows 10 and 11 using the following link:https://cdn.vector.com/drivers/Vector_Driver_Setup.zip
3. Using File Explorer, locate the "vxlapi.dll" and "vxlapi64.dll" files in the XL Driver Library installation folder (for example "C:\Users\Public\Documents\Vector\XL Driver Library 20.30.14\bin")
4. Copy the "vxlapi64.dll" file to the "C:\Windows\System32" folder.
5. Copy the "vxlapi.dll" file to the "C:\Windows\SysWOW64" folder.
6. Restart your computer.
7. Start MATLAB and execute the "canChannelList" command in the command window.

Kindly refer to the following MATLAB Answer thread for more information on how to connect the hardware device with MATLAB: 

https://www.mathworks.com/matlabcentral/answers/891497-why-can-t-i-connect-to-my-hardware-device-from-matlab