overpay when I buy add-ons
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I am a matlab student user. Today, I bought two toolboxes. The price should be $20(10 * 2) for student user, but the price was $58(29 * 2) as for a normal customer. I didn't realize that until just now. I paid $38 extra. Can I cancel the order and redo it correctly? Or I can get the extra $38 back directly? Thanks.
Walter Roberson on 12 Jul 2016
Notice "With your MATLAB Student or Student Suite order". MATLAB Student and Student Suite are the basic licenses, the ones listed under "Core Product"
The $USD 10 for add-ons only applies when you are buying one of those licenses in that same order.