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editor occasionally unresponsive on macbook

Asked by Jim Hokanson on 21 Mar 2017
Latest activity Answered by Adam Jems on 18 Oct 2018
I'm on a new macbook running 10.12.3 and occasionally, typically when opening the laptop, the editor is unresponsive to mouse clicks for maybe 5 - 30 seconds. Is this a known issue?

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2 Answers

Answer by Sindhu Priya on 28 Mar 2017

Hi Jim,
Please refer the following link
Hope it resolves the issue you are facing.
Regards,
Sindhu

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Answer by Adam Jems on 18 Oct 2018

I am facing the same issue I have a MacBook Air and it starts to hang whenever I open the editor .first it became unresponsive and then shut down and now the MacBook Air Won't Turn On . I have tried removing and reinserting battery and also I tried force start what to do?

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