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Why can't MATLAB R2017A recognize my installed adaptor when typing imaqhwinfo

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Michael Reitman
Michael Reitman on 1 May 2017
Commented: cr on 11 Nov 2020
I am trying to connect my Genie Nano (a GigE camera) to MATLAB (R2017A trial) using the Image Acquisition Toolbox. I installed the "Image Acquisition Toolbox Support Package for GigE Vision Hardware" and I can see that it's installed when I go under Home > Environments > Add-ons. However, when I type imaqhwinfo, I get the following:
InstalledAdaptors: {}
MATLABVersion: '9.2 (R2017a)'
ToolboxName: 'Image Acquisition Toolbox'
ToolboxVersion: '5.2 (R2017a)'
Why are the adaptors not being recognized?

Answers (2)

Image Analyst
Image Analyst on 2 May 2017
You might need to also do it from imaqtool's menu: "Tools->Register a third party adapter" from imaqtool's pulldown menu.

Madhura Suresh
Madhura Suresh on 8 May 2017
Can you run imaqsupport gige and paste the output from the text file here?

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