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How can I check the Status of an Order or look up Order Information?

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How can I check the Status of an Order or look up Order Information?

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 10 Jun 2021
Edited: MathWorks Support Team on 10 Jun 2021
For information regarding your MathWorks Order, go to the My Orders page or follow the instructions below.
- Log into your MathWorks Account
- Go to the License Center
- Click on 'Orders' in the top left
This page will show all orders associated with your MathWorks Account along with the order details.
For any additional information regarding your order, please contact orders@mathworks.com.

More Answers (1)

Peter Gao
Peter Gao on 8 Jan 2020
Hi
I ordered matlab main program on your website on Dec 31, 2019.
But until now, no progress.
My order Order is :11834834
I am urgently need to use matlab program.
Please update current status for me.
If I can’t buy on your website, please cancel this order.
I can find local agent to buy it, but don’t want to buy it twice.
thanks

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