Matlab Web App: Blank page when selecting a specific app

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Running Windows 10 (on a Mac with dual boot) and Matlab2018a. Matlab Runtime 2018a is installed.
I have created a very simple Matlab app and it runs: Create a simple App
I have deployed that app as a web app: Create and Deploy a Web App
I have configured my Matlab Web App server with the default settings (Port Number 9988, Service Registration using a default account): Configure MATLAB Web App Server
I have copied example_web_app.ctf to the Matlab Web App Folder.
I then added the Matlab Web Apps Home Page as a "Trusted Site" in Control Panels.
I opened up the Home Page (in Google Chrome) for the Matlab Web Apps and see the example_web_app with the corresponding screenshot of it.
I clicked on the example_web_app link and it takes me to new webpage. The webpage only shows "MATLAB Web Apps". The example_web_app does not appear on the page.
The log shows:
Log: New session request for "example_web_app"
Log: Session for "example_web_app" created successfully
If I go back to "Home" and click "Diagnostics": example_web_app: Status: (Green Check Mark), Message: OK.
When I click on the i in the circle in Google Chrome, "Your Connection to this site is not secure".
Any thoughts why the example_web_app is not loading? I assume it might have something to do with Chrome and that the website is not https.
Thanks
Nick
  3 Comments
Dhanaraj Nelapati
Dhanaraj Nelapati on 5 Mar 2020
Hi, Ashish Ganta, I am also having the same problem even after using Internet explorer 11, chrome, firefox etc. Can you please suggest.

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Answers (4)

faruto
faruto on 28 Dec 2018
follow. run into the same problem.

JW LEE
JW LEE on 6 May 2020
I found like this problem.
I lose my time.

Avratanu Biswas
Avratanu Biswas on 14 Dec 2020
Any fix for this issue ? Facing the same relatable problem .

Dhanaraj Nelapati
Dhanaraj Nelapati on 1 Jun 2023
since 3 years I am facing the same problem, any of you got any solution?

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