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I've just installed 2018a and it is stuck at the splash screen. My previous versions of Matlab work as expected. I've re-installed and re-activated the installation and restarted my machine and that did not help.Suggestions?

Asked by Wallace George on 6 Jun 2018 at 0:29
Latest activity Answered by Wallace George on 15 Jun 2018 at 0:31

My previous versions of Matlab (2016b and 2016a) work fine.

Background context.

JAVA_HOME: C:\Program Files\Java\jdk1.8.0_141

JAVA_HOME1.7: C:\Program Files\Java\jdk1.7.0_79

MATLAB_JAVA: C:\Program Files\Java\jdk1.7.0_79\jre

System Java: 1.8 1.8.0_161 <> C:\Program Files\Java\jre1.8.0_161\bin\javaw.exe -Xms3072m true x86_64

Available Java: 1.8 1.8.0_161 <> C:\Program Files\Java\jre1.8.0_161\bin\javaw.exe -Xms3072m true x86_64

1.8 1.8.0_111 <> C:\Program Files\Java\jre1.8.0_111\bin\javaw.exe -Xms3072m true x86_64

1.6 1.6.0_45 <> C:\Program Files\Java\jre6\bin\javaw.exe -Xms3072m true x86_64

1.6 1.6.0_29 <> C:\Program Files (x86)\Java\jre1.6.0_29\bin\javaw.exe -Xms3072m true x86


I'm a little frustrated because this question was cancelled and referred to a previous question that had an answer that gave me no idea/suggestion on what my problem was and/or how it was to be solved.

No, the question was closed because you posted the exact same question twice within a few minutes, except this one was formatted marginally different. The other copy of this question is -- question number 404229 where is this existing question is 404231. If my memory serves me, this existing question 404231 was posted between 2 and 3 minutes later than 404229.

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2 Answers

Answer by Wallace George on 15 Jun 2018 at 0:31

Hi Krishna,

Thanks for your answer. I really appreciate your help. It seemed like a reasonable approach so I've tried it. Unfortunately it didn't work. I can find the preferences folder in C:\Users\[myUsername]\AppData\Roaming\MathWorks\MATLAB\R2018a and the licenses folder in: C:\Users\[myUsername]\AppData\Roaming\MathWorks\MATLAB\R2018a_licenses

I can see similar folders for previous versions in the corresponding MATLAB locations (I don't have licenses folders for versions prior to 2016b). I've confirmed that these folders are re-written when I re-install 2018a. But it still end up with 2018a and being stuck at the splash screen.

I'm not sure what to try next. I guess I'll have to give up on 2018a and hope that whatever problem I have is fixed by a later version. I'm very frustrated nonetheless.

Thanks so much.

Best regards.



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