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couldnt install matlab on d drive

Asked by SUKRUTA KASHYAP on 14 Aug 2019
Latest activity Edited by Alexei Jolkin on 22 Nov 2019 at 13:00
i cannot install matlab on d drive ,it shows a connection error

  1 Comment

It might not have anything to do with trying to install on D: -- possibly you have a firewall setting that is blocking the installer from talking to MATLAB servers.

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2 Answers

Answer by Alexei Jolkin on 22 Nov 2019 at 9:59
Edited by Alexei Jolkin on 22 Nov 2019 at 13:00

Connection Error
" The application could not connect to MathWorks."
As many other Matlab users I am on a corporate network with lots of kooky stuff which I have no control of whatsoever. I've wasted a day tweaking Proxy, Firewall and Java (Antivirus is absolutely out of my control). Still could not install Matlab.
However I could instal Matlab AFTER uninstalling a program named ZScaler and all of its instances from the "Apps & Features" dialog (Add or remove programs system setting). This miserable ZScaler is a part of some sort of corporate cloud solution and messes things up pretty badly.
Ripp this ZScaler off your computer and you will be able to install Matlab. All my cloud drives still work, at least in the office area. I am on W10.
Good luck!

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Answer by Sai Bhargav Avula on 21 Oct 2019

Hi,
As mentioned by Walter, the issue is not related to the drive that you are trying to install. It might be due to any of the following reasons
  • Antivirus Software
  • Proxy
  • Firewall
The following links provides a detailed explanatation of how to address each of the above mentioned issues
Hope this helps!

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