I'm trying to install Matlab, but I get the error that either my credentials are wrong or the MathWorks server is out. How to check?

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Roland van Keeken
Roland van Keeken on 27 Nov 2019
Answered: Sai Bhargav Avula on 24 Mar 2020
I'm trying to install Matlab, but I get the error that either my credentials are wrong or the MathWorks server is out. How to check?

Answers (1)

Sai Bhargav Avula
Sai Bhargav Avula on 24 Mar 2020
Hi,
This can be because Computer Security software is preventing the MathWorks Installer from connecting to the MathWorks servers. This is known as a connection issue due one or more of the following:
  • Antivirus Software
  • Proxy
  • Firewall
A detailed explanation of how to resolve this issue is explained in the below link:
Hope this helps!

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