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Has 2018a installed and complte acvivate, but cannot run it. what to do?

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Xiao
Xiao on 16 Jan 2020
Closed: MATLAB Answer Bot on 20 Aug 2021
I had 2018a version installed works fine. But now it keep ask activate, but after complete activate, it closed. Is I got trial version?
My MATLAB account (user name): xiao.d.ji-1@ou.edu.
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Star Strider
Star Strider on 16 Jan 2020
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