Simulink error: cylindrical joint has base and follower ports rigidly connected

I have spent many hours trying to debug these seemingly simple errors, and I've given up. From what I've read online, this error is a problem with the CAD model which I have checked again and again. My senior design team is tasked with simulating an electric car, and I have modelled the frame and suspension and when I try to simulate, I get these errors:

The Planar error is a mistake and can just be deleted. The 4 independent suspension all use the same brackets. However, the one section Simulink takes issue with is the front left. Of course, the front left is identical to the front right, and I have triple checked the mates and the motion and they all seem like they match and yet I only get these errors for that side. If it is a problem with my CAD model I haven't been able to track it down, and I don't know enough about Simulink to do anything on that end. I am assuming that the position violation error is a symptom of the cylindrical joint errors.

This is the problem area:

The issues are with the lower red bracket and the lower control arm, and the upper bracket and the upper control arm. Like I said, identical set up to the right side but that side throws no errors.

I have tried deleting mates and reapplying them with different faces, and switching which sides the mates are on. The brackets are all immovable and the suspension behaves as you would expect.

I'm using SolidWorks 2018. Thank you in advance for anything new that I can try and if you need additional imformation I'd be happy to include anything else that might help get to the bottom of this.

Answer 1

[Sunlight]

Excuse me, I have met the same problems as you. May I ask if you have solved this problem and how to solve it ? Thanks!