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R2013a on Windows 8 and 8.1 - help/documentation pages garbled and ugly (lack CSS)

Asked by Alex R. on 16 Aug 2013
Latest activity Answered by Abdul Mohsin on 11 Aug 2017
Hi,
I thought I'd ask before raising a ticket. Ever since I upgraded to Windows 8 and then to 8.1, the help pages from Matlab R2013a appear as if no CSS has been loaded. Viewing the individual html file in Firefox however, it shows fine. Also, search results from the main window are displayed in the help with proper css formatting, but a specific page is not. I tried running Matlab as admin as well, but it made no difference.
Here are some screenshots:
  • https://dl.dropbox.com/s/q9spplsnjdbo8z2/matlab-help-garbled.png
  • https://dl.dropbox.com/s/iadorg8pxz32kc1/matlab-help-page-1.png
  • https://dl.dropbox.com/s/okzfgjmeqwxzmku/matlab-help-page-2.png
Firefox shows the same file just fine:
  • https://dl.dropbox.com/s/9zk02k1d2udsbgq/firefox.png
If I search the doc from the Matlab main window, the search results also show fine:
  • https://dl.dropbox.com/s/af5kpzi5htd0b78/matlab-help-search.png
but clicking on "zeros", it opens a garbled page, as in the first 3 links.
Any clues?
Cheers.

  5 Comments

Apparently, they are working on a fix. No news yet. :(
Same problem here !
But I'm on a fresh Windows 7 Pro - 64 bit install (fully updated, comprising IE 11) with Matlab R2013a
Hope in a promptly fix

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3 Answers

Answer by Friedrich
on 10 Dec 2013
Edited by Friedrich
on 10 Dec 2013
 Accepted Answer

Hi,
It's all covered by MathWorks here.

  1 Comment

The patch provided there doesn't work for windows 7 64 bit

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Answer by Parallax
on 25 Nov 2013

In windows 7 you can fix this problem by rolling back IE 11 to IE <= 10.

  1 Comment

Great!
It really works (Windows 7 64bit + Matlab 2012b)

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Answer by Abdul Mohsin on 11 Aug 2017

Please help how to add Solar Module in Matlab 2013a.

  0 Comments

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