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1

Why can't I uninstall Microsoft Visual C++ 2010 redistributable packages?

I have an issue with installing Windows SDK 7.1 because the Microsoft Visual C++ 2010 redistributable packages installed on my computer are newer than the ones Windows SDK 7.1 is trying to install.

The solution is to uninstall the Microsoft Visual C++ 2010 redistributable packages before installing the SDK 7.1. However, I am unable do so from 'Add or Remove Programs' under Control Panel in Windows. If I click on one of the Microsoft Visual C++ 2010 redistributable packages, nothing will happen. Furthermore, if I select the redistributable packages, the "Uninstall" button disappears.

Products


Release

R2013a

1 Answer

Answer by MathWorks Support Team on 15 Jun 2018
 Accepted Answer

Some PC manufacturers pre-install programs on their computers. Some of these programs use the Visual C++ 2010 redistributable packages and prevent them from being uninstalled.

The workaround involves the use of a Microsoft utility or a third-party software.

1. Microsoft provides a utility called Fix It that can address uninstalling issues:

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

2. Alternatively, if the above does not work, there may be other free tools available, such as

CCleaner:

https://www.ccleaner.com/ccleaner

Note that MathWorks does not officially support or endorse using any of these third-party software and cannot guarantee their proper operation. You assume all risks involved in their use.