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Answers not displaying symbolic results? FIXED

John D'Errico on 13 Sep 2024 (Edited on 19 Dec 2024)
Latest activity Reply by Tushal Desai on 19 Dec 2024

syms u v
atan2alt(v,u)
ans = 
function Z = atan2alt(V,U)
% extension of atan2(V,U) into the complex plane
Z = -1i*log((U+1i*V)./sqrt(U.^2+V.^2));
% check for purely real input. if so, zero out the imaginary part.
realInputs = (imag(U) == 0) & (imag(V) == 0);
Z(realInputs) = real(Z(realInputs));
end
As I am editing this post, I see the expected symbolic display in the nice form as have grown to love. However, when I save the post, it does not display. (In fact, it shows up here in the discussions post.) This seems to be a new problem, as I have not seen that failure mode in the past.
You can see the problem in this Answer forum response of mine, where it did fail.
Tushal Desai
Tushal Desai on 19 Dec 2024
FYI, this issue has been fixed. Thank you for your patience as we were trying to find a solution to address this issue.
Paul
Paul on 19 Dec 2024
After a quick experiment, it appears that any old answer or comment on Answers has to be reopened with an edit and then resubmitted for the symbolic output to show up. It doesn't have to be rerun, just resubmitted.
Tushal Desai
Tushal Desai on 19 Dec 2024
Yes, if the symbolic output exists in the editor from previous run, just resubmitting the post will make them appear.
Tushal Desai
Tushal Desai on 8 Nov 2024
Hi @Paul, we are actively on a fix and should be resolved in the near future.
Paul
Paul on 7 Nov 2024
Can you give us a status on this? Can we expect the desired functionality to return in the near future or is this going to be long term issue?
Paul
Paul on 10 Oct 2024
Still a problem. @Tushal Desai
John D'Errico
John D'Errico on 3 Oct 2024
And again, several days later, it had been working fine. But today, broken again.
John D'Errico
John D'Errico on 30 Sep 2024
Darn. It was working too, for a few days. But again, it is broken as of today.
Tushal Desai
Tushal Desai on 23 Sep 2024
Hi @John D'Errico, this is a bug on our end that is preventing symbolic outputs from getting displayed in the outputs. So clearing the cache or changing browsers won't help. We are still investigating to find the root cause to fix it.
John D'Errico
John D'Errico on 22 Sep 2024 (Edited on 22 Sep 2024)
ARGH!
This happens on a daily basis to me.
And today, even doing as I described did not fix the problem. That is, clear all caches. delete all history. Quit the browser, restart (safari.) Multiple times emptied caches. Then I tried using firefox, so a totally different browser. Nothing fixes it. And it breaks daily, even when eventually it does work.
Even changing browsers did not fix it today. And I've gotten no response from @Tushal Desai
John D'Errico
John D'Errico on 16 Sep 2024
And now it is working. Along the way, I
  1. Restarted
  2. Empty caches
  3. Clear history
But it did finally work.
David
David on 13 Sep 2024

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