A. Yes. To place an online order you must create a MathWorks Account.
Creating an account takes only a few minutes. A MathWorks Account allows you to:
If you don’t have a MathWorks Account, you can create one now.
A. The laws differ from country to country and state to state. In most parts of the world, MathWorks is legally required to charge you a transaction tax—such as sales tax, VAT, or GST—and makes every attempt to assess all applicable taxes during the purchasing process. If we do not charge a transaction tax, you may still be liable to pay the tax yourself. Individuals are not tax-exempt and therefore will be charged tax.
A. If an item is subject to sales tax in the country or state to which the order is shipped, your total cost will reflect the price of your ordered items, the shipping and handling charge, and the combined state and local taxes.
A. You can get a copy of your receipt from the My Orders section of your MathWorks Account.
A. The MathWorks online store has security measures in place to protect against the loss, misuse, and alteration of the order information under our control. We use industry-standard security measures called SSL encryption. Encryption helps protect your credit card number and personal information by scrambling the data in transit to MathWorks. We encrypt every order. If you would prefer to give your information by telephone, you may call 508-647-7000.
A. When you purchase the software online through the MathWorks Store, you receive a confirmation email that contains the download link. You can also find the link in your MathWorks Account. If you have any issues with the download process, contact Customer Service.
A. Contact Customer Service for more information.
A. The purchaser needs:
Steps to find and purchase a quote online:
Find a Quote in MathWorks Store
Purchasers can now find quotes and buy online.
A. Use the Contact Us form to contact the Customer Service team. A customer service representative will contact you.
A. It is possible to return MathWorks products by following the terms below.
Terms for Returns
Requests for returns must be made within 30 days of purchase from The MathWorks. Products purchased from sources other than The MathWorks, such as a local reseller, distributor, university, or bookstore, must be returned to the source from which they were purchased and are subject to that source’s return policies. To receive proper credit, contact the Customer Service Team. Bookstore returns must be accompanied by a Return Material Authorization (RMA) number.
Requests for an RMA - Bookstores only
If you purchased products directly from The MathWorks, contact the Customer Service team. The representative will ask you to provide the following information: MathWorks order number and/or license number, product, and reason for return. You will receive an authorization number and instructions for the return. Packages returned to The MathWorks without an RMA number will not be processed, and no credit will be issued.
A. Student software is for use by students to meet course requirements and perform academic research at degree granting institutions only. It is not available for government, commercial, or other organizational use.
A. Student software can only be used on a student’s own computer. Network installation is prohibited.
A. You can use student software indefinitely. After you graduate you may need to purchase a professional license.
A. No. There are no upgrades or trade-in credits offered on the student software. To obtain the most current student software you must purchase a new copy.
A. Student software provides you with the same power and functionality as the professional version of MATLAB. There are a few small differences between the student software interface and the professional version of MATLAB:
Simulink in student software provides the full functionality of the professional version of Simulink, with the following differences:
A. MATLAB Home is for your personal use only. It is not available for government, academic, research, commercial, or other organizational use.
A. MATLAB Home provides you with the same power and functionality as the professional version of MATLAB. The difference is that MATLAB Home is only available for personal use, and cannot be used for government, academic, research, commercial, or other organizational purposes.
In addition to this, certain add-on products are not available for purchase with MATLAB Home.
A. No. There are no upgrades or trade-in credits offered for MATLAB Home. To obtain the most current software release you must purchase a new copy.
A. No. Please refer to MATLAB Answers for your technical questions.
A. You can use your MATLAB Home license indefinitely.
A. MATLAB Home is available for purchase only on MathWorks webstore via credit card.
A. Yes, you can purchase add-on products for MATLAB Home using the MathWorks web site.