Matlab 2013b won't launch after activation

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Pamela
Pamela on 11 Feb 2014
Answered: Erin on 3 Nov 2014
I have downloaded Matlab 2013b for Mac IOS and installed and activated it which all seems fine but when I try to launch it I just get the activation wizard again. I am not getting any error messages.
Thanks,
Pamela

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Answers (2)

the cyclist
the cyclist on 11 Feb 2014
It's often best to contact MathWorks support for installation issues.
Erin
Erin on 3 Nov 2014
I had the same problem after converting from the free 30-day trial to an officially purchased student license. I called the help number (508-647-7000) and they walked me through deleting the trial license and making sure Matlab went to the newly purchased license. It took all of 5 minutes and I'm up and running.

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