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IT Asset Management Associate (Temporary)
Job Summary
- Job: 33993-TYUN
- Location: US-MA-Natick
- Department: Information Technology
ABOUT THE TEAM:
The IT Asset Management Associate is responsible for the execution of Information Technology Asset Management (ITAM) processes to ensure a compliant and optimized IT hardware and software environment. The team is responsible for cataloging, tracking, and managing IT hardware inventory and software licensing for both end users and the overall IT infrastructure of the company. This includes working directly with end users, desktop support technicians, IT systems administrators and management.
Responsibilities
Record, track and maintain equipment inventory including IT hardware and software licensing.
- Maintain an orderly inventory and overall storage facility
- Accurately record ITAM transactions into ITSM/ITAM system
- Receive Assets back into stock
- Assign Assets
- Dispose of Assets as needed
- Assign/Unassign software licenses
- Monitor appropriate inventory levels, escalate to procure new stock as necessary.
- Refill IT Vending machine
- Refill and organize IT Support hardware room
- Provide ad-hoc reporting as needed to support business decisions and provide info for trend analysis
Qualifications
- Strong initiative, self-motivation, and ability to complete tasks on time.
- Attention to detail
- Strong organization skills
- Analytical and problem-solving skills.
- Customer focus and dedication to customer satisfaction.
- Ability to maintain calm demeanor under client deadline pressures.
- Written and verbal communication skills
- Ability to handle multiple priorities with minimal supervision.
- Ability to work well in a fast paced, team environment.
- Experience with Excel
- Experience with ITSM/ITAM systems (ServiceNow) preferred
- Job: 33993-TYUN
- Location: US-MA-Natick
- Department: Information Technology
Why MathWorks?
It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community. We cultivate an enjoyable, participatory, and rational environment that champions individual growth, appreciates diversity, encourages initiative, values collaboration, shares success, and rewards excellence.
MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs more than 6,000 people in 16 countries, with headquarters in Natick, Massachusetts, USA. MathWorks is privately held and has been profitable every year since its founding in 1984.
YOU + MathWorks = Unlimited Possibilities
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The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. View The EEO is the Law poster and its supplement.
The pay transparency policy is available here.
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