Why is my code in Matlab Answers not colorful?

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I started using Matlab Answers a few days ago and this is probably a dumb question, but it's starting to bother me.
If I write a code block, whether in a question, comment, or answer, the colors show up normally in the Editor:
But when I actually make the post, all of the colors go away:
I see other people posting their blocks of code with the usual colors. What am I doing wrong?
Ran Yang
Ran Yang on 13 Apr 2023
I've tested on 3 different browsers (Chrome with Dark Reader enabled/disabled, Firefox with no add-ons, Edge with no add-ons) as well as a second computer. I'm assuming you're all seeing it too (where Stephen23 and I can post the exact same code but his is highlighted and mine is not) so at this point, I'm fairly certain it's a forum-specific issue.
I sent an email to MW Support, hope they can address it.
Walter Roberson
Walter Roberson on 13 Apr 2023
Even stranger: when I use my editor powers to edit your "one last try" post, the preview shows up color coded!
The code will not, if I recall, show up color coded in the case that the Answers editor thinks you are using Mobile. But in that case, you get a quite different editor, with a tab named Draft and a tab named Preview, rather than having the tool ribbon with "TEXT", "CODE", "INSERT", "RUN", "HELP" sections.
And if it thinks you are using mobile, then the editor you get then does not have explicit text blocks: you just have to know that to get a code block you need to leave a (completely) empty line and then have the first line after that indented by at least one space.

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Accepted Answer

Ran Yang
Ran Yang on 13 Apr 2023
I think I might have figured it out? After trying to turn more random things off and on again, I tried disabling my VPN and for some reason... that worked?
Not sure how that even happens, but I guess it's all good now (minus the lack of VPN part)

More Answers (2)

Cris LaPierre
Cris LaPierre on 13 Apr 2023
Not sure who you sent the email to, but please report this here: https://www.mathworks.com/support/contact_us.html
  1 Comment
Ran Yang
Ran Yang on 13 Apr 2023
Edited: Ran Yang on 13 Apr 2023
I went there first, filled out the report a bug form, and got an error message that told me to send the request directly to support@mathworks.com. Should I try to fill out the form again?
Edit: Nvm, got an email response and working with support as I type this.
---- Troubleshooting area with MW Support ----
fprintf('vpn off\n')
for empty
% do nothing
fprintf('insert matlab code example\n')
for empty
% do nothing

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Kayln on 23 Feb 2024
I had the same issue. I ended up having to uninstall one of my debuggers and it seemed to come back.


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