How to reply to a message?
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This is a general question for the mathworks.com webpage. I hope this is the right place to ask this question. I looked up for some information but couldn't find anything.
My problem is when I want to reply to a message I always get linked to "MathWorks Account - Edit Profile". Is this an error of the webpage or am I doing something wrong.
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Answers (3)
Star Strider
on 17 Apr 2016
What do you mean by ‘reply to a message’?
If you want to send a personal message to someone who has posted here, you will get linked to the person’s profile page. If the person allows personal messages, there will be a small ‘envelope’ symbol near the position for the person’s avatar. If the ‘envelope’ symbol is not there, you can see if the person has a similar profile page in the File Exchange. (Most have File Exchange personal message links because they want feedback on their File Exchange contributions.) Use that to send your message.
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Image Analyst
on 17 Apr 2016
So you went ahead and filled out the form and it still brings up a blank form? I'd call them on Monday about that. My guess is that it might need your email if you said you want to be updated, and since you didn't have it, it throws you into this screen. But since you say you updated it, but it's clearly not updating, then you'll need to talk with the Mathworks about it.
Image Analyst
on 17 Apr 2016
The mathworks.com web page - their home page - does not have message you can reply to on it. So I think you were doing something wrong. So exactly what page were you on, and what link did you click on?
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Fabi Boro
on 17 Apr 2016
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Star Strider
on 17 Apr 2016
Alan Weiss seems to have given you a comprehensive reply. If you did what he suggested and you continue to have problems, post here, quote that thread (with URL), and ask for specific additional information. Explain what you did since your original post, include (or attach) your code and other files as necessary, and describe what you still need help with.
Alan and others with applicable expertise in that area will likely reply if you state your question clearly and provide all necessary information.
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