Why do I have multiple line items for the same product within my network License?
1 view (last 30 days)
Show older comments
MathWorks Support Team
on 6 Apr 2021
Edited: MathWorks Support Team
on 6 Apr 2021
Why do I have multiple line items for the same product within my network License?
Accepted Answer
MathWorks Support Team
on 6 Apr 2021
Edited: MathWorks Support Team
on 6 Apr 2021
There are 2 reasons why you may find different line items for the same product within a network License. Additional products may be purchased at a later date than the initial product purchase or when a product is moved out of its initial purchase group to be transferred to another network license.
For example; If 3 Signal Processing Toolboxes are purchased at one time, they show as one line item containing 3 Signal Processing Toolboxes. This is because a single Product ID was created to represent the 3 Toolboxes. If another Signal Processing Toolbox was purchased into the same License at a later date, the new Signal Processing Toolbox would have its own Product ID, and therefore it displays as a separate line item from the initial toolbox purchase.
Also, if one (1) Signal Processing Toolbox of the 3 that appear as one line item needs to be transferred to another network License, that one Signal Processing Toolbox would then have its own Product ID created when moving it out of the initial purchase group. The remaining 2 Signal Processing Toolboxes would still appear as one line item with their original Product ID and the transferred product is now independent with its own ID.
Note: The Product IDs themselves cannot be viewed within your MathWorks Account, but if you see separate line items for the same product within your network License that does indicate that those products do have different Product IDs.
0 Comments
More Answers (0)
See Also
Categories
Find more on Licensing on Cloud Platforms in Help Center and File Exchange
Community Treasure Hunt
Find the treasures in MATLAB Central and discover how the community can help you!
Start Hunting!