MathWorks Support Team

MathWorks

Last seen: 9 days ago | Active since 2009

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How can I change the shared title of a tiled chart layout after it has been saved as a FIG file?
Here is the code snippet that demonstrates how to change the shared title of a tiled chart layout after it has been saved as a F...

2 days ago | 0

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Question

How can I change the shared title of a tiled chart layout after it has been saved as a FIG file?
I am using MATLAB R2023b. I use the "tiledlayout" function to create a tiled chart layout for displaying 2 plots and then use th...

2 days ago | 1 answer | 0

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How do I force MATLAB to use a specific license file?
For troubleshooting reasons, you may want to start MATLAB with only a specific license file. This can be accomplished by running...

2 days ago | 0

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Answered
How do I troubleshoot a MATLAB crash associated with a MEX function?
In order to troubleshoot your crash, first you need to determine which MEX function caused MATLAB to crash. Depending on whether...

2 days ago | 3

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Answered
How do I debug and resolve issues caused by a custom MEX function?
Debugging a MEX file requires the MEX source files (usually C/C++). If you are not the author of the MEX file, please contact th...

2 days ago | 0

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Answered
How to debug MEX file on Mac Platforms?
See also the official MathWorks documentation: https://www.mathworks.com/help/matlab/matlab_external/debugging-on-mac-platforms....

2 days ago | 1

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Question

How do I debug and resolve issues caused by a custom MEX function?
How do I debug and resolve issues caused by a custom MEX function?

2 days ago | 1 answer | 0

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What are the differences between the license.lic, license.dat, network.lic, and license_info.xml license files?
There are four different types of license file: license.licFor Individual or Designated Computer licenses, this is a standard li...

2 days ago | 4

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Answered
What is the licensing order and license file search path for MATLAB?
MATLAB will first look for a license_info.xml file. If this file sets the licensing mode (licmode) to "online" or "onlinelicen...

2 days ago | 0

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Answered
Why do I receive the error "Unable to save login information. You are currently signed in but you will be prompted to sign in again the next time that you start this application"?
If this error occurs when attempting to start MATLAB, there may be an issue with the MathWorks Service Host. To resolve this, p...

2 days ago | 9

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Answered
Why am I prompted to sign in at MATLAB startup on an offline computer?
If you are prompted to sign in at MATLAB startup, then MATLAB was configured using a license that requires sign at MATLAB startu...

2 days ago | 0

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Answered
Why can't I use MATLAB offline after signing out of MATLAB?
For MATLAB licenses (e.g. Campus-Wide License Individual) that require you to sign in at startup require you to remain signed in...

2 days ago | 0

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Answered
Why am I not able to sign out of MATLAB Desktop?
To resolve this issue, please close all the MATLAB sessions including the one from which the "Sign Out" button is clicked. 1. ...

2 days ago | 0

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Question

Why am I not able to sign out of MATLAB Desktop?
I'm trying to sign out of MATLAB Desktop, but I'm getting a pop-up window with the following error message: "Before signing out...

2 days ago | 1 answer | 0

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Answered
Why am I not able to open M files on Mac Apple silicon using the MATLAB Editor in MATLAB R2023b?
The reason why opening files with the MATLAB Editor might fail is because of an existing function with the same name that is sha...

2 days ago | 0

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Answered
Why do I get an error loading ASCII files without file extensions using absolute paths in MATLAB R2023a and later?
To address this issue, it is recommended to use the "-ascii" input argument whenever you intend to load an ASCII file, regardles...

2 days ago | 0

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Answered
How can I debug a C MEX file on Microsoft Windows Platforms with Microsoft Visual Studio?
The instructions below were tested with Visual Studio Professional 2017, 2019, and 2022. If you are using a different version of...

2 days ago | 5

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Answered
Why do I get an error regarding third-party software when downloading or installing a support package?
Firstly, see if a local computer administrator can perform the installation of the support package. Please note that support pac...

2 days ago | 7

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Answered
マシンへアクセスできない場合、どのようにMATLABのアクティベーションは停止しますか?
マシンの故障、廃棄、返却等により、インストールマシンにアクセス出来ない場合は、ライセンスセンター上で MATLAB をアクティベーション停止することができます。ライセンスセンターから MATLAB をアクティベーション停止するには 1. ライセン...

2 days ago | 0

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Answered
MathWorks アカウントのサポートケースはどこで確認できますか?
サポートケースを表示するには、以下の手順をご参照ください。 MathWorks アカウントにサインインします。ページ左側にあるメニューのうち、「マイサポートケース」をクリックします。ケース番号をクリックすると、ケースのステータスやコミュニケーシ...

2 days ago | 0

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Question

MathWorks アカウントのサポートケースはどこで確認できますか?
現在お問合せ中のサポートケースを、MathWorks アカウントページから確認することはできますか？

2 days ago | 1 answer | 0

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Why do I receive Error 5202 - Unable to access services required to run MATLAB?
This error indicates MATLAB has encountered a licensing issue: it cannot install the MathWorks Service Host. This error is know...

3 days ago | 0

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Answered
How do I create a MathWorks Account?
MathWorks Accounts allow users to access, manage and install Licenses. Individuals with MathWorks Accounts are also able to gene...

3 days ago | 1

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Answered
Why can I ping my Speedgoat target and update the software, but the connection from MATLAB fails?
If the ping and software update succeed but the connection from MATLAB fails with one of the above errors, it is likely that inc...

3 days ago | 1

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Answered
Why do I get a blank SSO screen when attempting to sign in to MATLAB at start up?
The blank white screen after signing in via Single Sign On is an issue currently being investigated by MathWorks. You can workar...

3 days ago | 1

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Answered
Can I deploy a multiwindow app as a web app using MATLAB Web App Server?
Multiwindow apps are not supported by web apps. This means that multiple calls to 'figure' or 'uifigure' are not supported with...

3 days ago | 0

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Answered
MathWorks アカウントの削除方法を教えてください。
ご自身の MathWorks アカウントから手続きすることができます。手順につきましては、下記をご参照ください。 1.　下記リンクから MathWorks アカウントにサインインします。 https://jp.mathworks.com/mwaccoun...

3 days ago | 0

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Answered
Why does the PX4 Support Package Setup not recognize my installed Ubuntu distribution on Windows 10?
This may happen if the call to bash.exe fails from the Windows Command Prompt (CMD). You can verify this by entering the followi...

3 days ago | 0

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Answered
Why do I get the error "Parameter 'instantiate_in_smartdesign' is not defined" when I try to run FIL simulation for Microsemi Polarfire board using Libero SoC v11.8?
Libero SoC v11.8 IDE does not support Microsemi PolarFire FPGAs. You will need to install a separate standalone software called...

3 days ago | 0

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Answered
How do I define global variables using PLC Coder?
The supported way of defining global variables for PLC Coder is using Data Store Memory (DSM) blocks that resolve to Simulink.Si...

3 days ago | 0

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