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MathWorks Support Team

MathWorks

Last seen: 2 days ago Active since 2009

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Answered
MATLAB 2023b Fails to start OSX 14.0 (Sonoma)
Please see the Answer posted here: https://www.mathworks.com/matlabcentral/answers/2027964-matlab-crash-on-sonoma-macos-14-0#an...

2 days ago | 0

Answered
Why do I receive License Manager Error -13?
"License Manager Error -13" indicates that the SERVER and/or DAEMON lines are missing from the license file.  The SERVER and DAE...

2 days ago | 0

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Answered
How do I install the Network License Manager?
To Install the Network License Manager, you must first activate and obtain the license file then install the license manager sof...

2 days ago | 1

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Answered
How do I manually configure my network license file for the Network License Manager?
The Network License Manager requires a configured license file in order to run. The license.lic file that is downloaded from Mat...

2 days ago | 0

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Question


How do I manually configure my network license file for the Network License Manager?
How do I manually configure my network license file for the Network License Manager? 

2 days ago | 1 answer | 0

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Answered
Why do I receive an error when attempting to run the startworker script for the MATLAB Job Scheduler?
These errors generally occur when one of the following is true: 1. The worker failed to checkout the license from the license s...

2 days ago | 0

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Answered
How can I update Web App Server account credentials?
If you need to change the existing MATLAB Web App Server account credentials, follow these steps:Start MATLAB Web App Server.Ope...

2 days ago | 0

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Answered
How can I customize the function prototype of the "step" routine (modelname_step()) in the generated code in MATLAB R2012b?
"model_step()" and is the default name of the step routine in the code generated from a Simulink model. If you use Embedded Code...

2 days ago | 0

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Answered
Can I use custom libraries (.dll/.lib/.so/.a) with Simulink Real-Time?
Custom libraries are generally supported with Simulink Real-Time (SLRT), as long as they are compiled with the same compiler use...

2 days ago | 0

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Answered
Why do I receive a "Restricted Download Access" message when using Add-Ons manager?
This error can occur for the following reasons.The person logged in the Add-On Explorer does not have access to a license with t...

3 days ago | 0

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Answered
Why do I get an "Expected hostname to be nonempty" error when connecting to my NVIDIA Jetson DRIVE Developer Kit?
The "jetson" hardware connection function is only compatible with the NVIDIA Jetson platform. When you are targeting the NVIDIA ...

3 days ago | 0

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Answered
Why are uploads to Polyspace Access very slow?
There are several reasons that uploads could be unexpectedly slow. Please try the following steps:Ensure that the network connec...

3 days ago | 0

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Answered
Is MathWorks removing the concurrent license option from the Campus-Wide License offering?
MathWorks has added new features for the MATLAB (Individual) license to support many of the most common educator use cases curre...

3 days ago | 0

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Question


Is MathWorks removing the concurrent license option from the Campus-Wide License offering?
MathWorks has announced their move away from MATLAB (Concurrent) to MATLAB (Individual) for shared teaching labs and computer cl...

3 days ago | 1 answer | 0

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Answered
Can I use multiple cores to generate code for multiple top-level models in parallel?
As of date of publishing (R2024a), there is no explicit feature for generating code from multiple top-level models at the same t...

3 days ago | 1

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Question


Can I use multiple cores to generate code for multiple top-level models in parallel?
Is there any way to utilize multiple cores to generate code for multiple top-level models?

3 days ago | 1 answer | 1

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Answered
How do I install MATLAB Drive Connector on Linux?
MATLAB Connector can be installed by following the steps below.Go to MATLAB product pageClick link to download installer for Lin...

3 days ago | 1

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Answered
Why do I get the error "Unable to load https://127.0.0.1:27182/dduxservice/control status: 501" during the setup of MATLAB Connector?
This issue is resolved in the newest version of MATLAB Connector. You can find the download for the newest version of MATLAB Con...

3 days ago | 0

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Answered
How do I change the email address in MATLAB Connector?
To change the email address that is used by MATLAB Connector, please perform the following steps: 1. Terminate the MATLAB Conne...

3 days ago | 0

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Answered
Where is the MATLAB Connector installation log file located?
The installation log files should be generated in the same directory as where your MATLAB installation log files are generated i...

3 days ago | 0

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Question


Where is the MATLAB Connector installation log file located?
Where can I find the installation files for the MATLAB Connector so that I may troubleshoot potential installation issues?

3 days ago | 1 answer | 0

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Answered
Where can I find MATLAB Connector logs?
The logs are written to the folders below based on your platform. Windows %LOCALAPPDATA%\MathWorks\ServiceHost\logs%TMP%\mlctr...

3 days ago | 0

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Question


Where can I find MATLAB Connector logs?
Where can I find the MATLAB Connector log files?

3 days ago | 1 answer | 0

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Answered
Why does MATLAB Connector v1.7.0.24 crash on Linux?
Please update to the latest version of MATLAB Connector to resolve this issue: Install MATLAB Connector https://www.mathworks.c...

3 days ago | 0

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Answered
How do I install an older version of MATLAB Connector or the MathWorks Service Host?
There are no provided options to download previous versions of MATLAB Connector or the MathWorks Service Host. If you are encoun...

3 days ago | 0

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Question


How do I install an older version of MATLAB Connector or the MathWorks Service Host?
How do I install an older version of MATLAB Connector or the MathWorks Service Host?

3 days ago | 1 answer | 0

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Answered
Why is MATLAB Connector crashing with "An unexpected error has occurred" when starting it from the Linux Terminal?
This may be because MATLAB Connector is detecting a newer version and is attempting but failing to auto-update due to permission...

3 days ago | 0

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Answered
How do I uninstall and reinstall MathWorks Service Host?
The MathWorks Service Host provides services which are required by other MathWorks products, such as licensing functionality for...

3 days ago | 19

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Answered
How do I migrate MuPAD Notebooks to live scripts?
The "convertMuPADNotebook" function can be used to convert MuPAD notebooks (.MN) to MATLAB live scripts (.MLX) starting from MAT...

3 days ago | 0

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Answered
Windows でシステムパスを編集するにはどうすればよいですか?
Windows では、以下の方法で環境変数にアクセスすることができます。 Windows 11: 1.[スタート]ボタンを右クリックし、「システム」を選択します。 2. 画面中央の「関連リンク」にある「システムの詳細設定」をクリックします。 3.「システ...

3 days ago | 0

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