Cloud Solution Architect
- Job: 37006-MKAI
- Team: Web Applications and Services
- Location: US-MA-Natick
- Salary Range: $160,800 - $257,300
Job Summary
MathWorks is looking for a Cloud Solution Architect to serve as the primary technical point of contact for onboarding commercial and enterprise customers to our Private Cloud offerings. Private Cloud is a dedicated SaaS environment designed to combine the advantages of SaaS with enhanced control, security, and customization, including support for customers’ preferred cloud vendor and integration requirements
In this role, you will lead technical discovery, translate customer requirements into a secure and scalable solution approach, and guide customers from initial onboarding through successful go-live. You’ll collaborate closely with product, platform, operations, and security stakeholders to deliver a smooth customer experience.
Responsibilities
- Own the technical onboarding journey for Private Cloud customers—from discovery through implementation readiness and go-live.
- Lead technical discovery workshops to understand customer requirements across identity, security, networking, integrations, compliance needs, and operational constraints.
- Create and communicate end-to-end solution designs, including diagrams and written guidance that make complex systems understandable to technical and non-technical stakeholders.
- Partner with MATLAB and Simulink Application Engineers (AEs) to ensure application-level onboarding is aligned to the target architecture and customer success criteria.
- Collaborate cross-functionally with product management, engineering, security, and operations to unblock onboarding, improve repeatability, and influence roadmap priorities.
- Help scale Private Cloud adoption by building reusable onboarding patterns, reference architectures, and playbooks.
- This role is expected to exercise sound architectural judgment, advise customers on design tradeoffs, and influence internal standards and roadmap decisions based on real‑world customer needs.
Minimum Qualifications
- A bachelor's degree and 10 years of professional work experience (or equivalent experience) is required.
- Amazon Web Services (AWS)
- Microsoft Azure
Additional Qualifications
- Experience in cloud architecture and enterprise systems (AWS, Azure, and/or comparable platforms).
- Strong understanding of enterprise security and identity concepts (e.g., SSO, IAM, authentication/authorization patterns), plus networking and system integration fundamentals.
- Demonstrated success in a customer-facing technical role (e.g., Solutions Architect, Technical Program Manager, Implementation Architect, Customer Engineer) leading complex onboarding or adoption projects.
- Ability to translate business goals and technical requirements into practical designs and implementation plans—and communicate tradeoffs clearly.
- Strong cross-team collaboration skills and comfort operating in a fast-moving environment with multiple stakeholders.
- Experience with private cloud / isolated environments, regulated workloads, or compliance-driven deployments.
- Familiarity with Kubernetes ecosystems, infrastructure as code, observability/monitoring, and operational readiness practices.
- Background in platform engineering, developer platforms, CI/CD, or supporting technical computing / engineering workflows.
Why MathWorks?
It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community. We cultivate an enjoyable, participatory, and rational environment that champions individual growth, encourages initiative, values collaboration, shares success, and rewards excellence.
MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs more than 6,500 people in 16 countries, with headquarters in Natick, Massachusetts, USA. MathWorks is privately held and has been profitable every year since its founding in 1984.
YOU + MathWorks = Unlimited Possibilities
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